CARDIOLOGY OF CENTRAL ALABAMA PATIENT INFORMATION
Cancellation Policy |
Patients who do not keep their appointments or provide 24 hour notice of cancellation will be subject to a charge of $25.00. This fee is not a billable charge to any insurance company and is the responsibility of the patient. If a patient misses or cancels 3 times, we reserve the right to dismiss that patient from the care of Cardiology of Central Alabama. |
How to Cancel your Appointment |
To cancel appointments with Cardiology of Central Alabama call 256-234-2644 at least 24 hours in advance. Messages left on the CCA voicemail the night before your appointment will not be considered to have met the cancellation guidelines. |
No Show Guideline |
A “no show” is someone who fails to present at the time of a scheduled appointment. Patient’s who show up later than 30 minutes after their scheduled appointment will be considered a “no show”. |
Prescription Refills |
Please request cardiac medicine refills during your office visits, if possible. |
Refills cannot be handled after regular business hours. |
When you have no less than one week of medicine remaining, please have your pharmacy fax over a prescription refill request to our office. |
If you call the office about your prescriptions, your call will be routed to the prescription line, which is monitored by our clinical staff. Please allow 24-48 hours for prescription refills. |
Test Results |
Once we receive your test results and the physician reviews them, we will contact you if there is a need to adjust your medication or the results necessitate action. All nuclear stress tests and echocardiogram results will be called directly to the patient. |
Financial Issues |
Questions regarding your billing statement may be directed to our billing specialist. Please call 256-234-2644 extension 11. |